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Sidey installation service endorsed by Which? Trusted Traders

Posted: October 28, 2019

The Independent Network is in partnership with Which? Trusted Traders, an endorsement scheme operated by Which? that recognises reputable traders who successfully pass an assessment process carried out by trading standard professionals.

Being a member of the Independent Network demonstrates that Sidey upholds the values of trust, honesty and integrity, as well as showing our commitment to providing the very best customer service and using high quality VEKA products. Find out more about the Independent Network.

Sidey’s Independent Network Installation service has been assessed and met the Which? Trusted Traders high standards for an approved service endorsement. Our Independent Network Installation service adheres to the Which? Trusted Traders strict code of conduct, giving our customers an extra layer of confidence and ensuring that we have robust procedures and processes that deliver the best possible customer service.

Here’s everything you need to know about Which? Trusted Traders and how Sidey’s endorsement benefits you:

Getting the Which? treatment

Products and services have been meticulously assessed by Which? for almost 60 years. Now local tradespeople are also getting the Which? treatment by being tested and endorsed. The Which? Trusted Traders logo, like the Which? Best Buy logo, indicates trust and reputation, providing good traders the recognition they deserve and helping consumers pick the right people for their needs.

How are traders assessed?

It isn’t easy to become Which? Trusted Traders – they don’t just endorse anyone. The strict assessment process includes:

  • Financial stability:

Which? Trusted Traders validate the financial stability of all businesses who apply to be assessed by obtaining a credit report.

  • Happy customers:

A random selection of recent customers will be contacted by the Which? Trusted Traders endorsement team to check references.

  • Suitable procedures:

In order to ensure that a business has consumer interests in mind, Which? Trusted Traders will carry out a thorough examination of business and administrative procedures.

  • Face-to-face:

So that Which? Trusted Traders fully understand every aspect of how an applicant is running their business, a face-to-face visit and interview is carried out by a Which? trading standards professional.

  • Feedback:

Before a trader is allowed to join the Which? Trusted Traders scheme, valuable feedback is provided in an assessment report from a Which? experienced assessor, making certain that the necessary high standards are being met.

  • Endorsement:

Once all of these checks have been carried out and the trader has successfully passed, they are now eligible to join the Which? Trusted Trader scheme. They must agree to abide by the code of conduct, terms and conditions and pay the membership fees. They will then be able to display to customers that they are an endorsed Which? Trusted Trader.

  • Only the best:

Only businesses that successfully meet the high standards of the assessment can become Which? Trusted Traders, and due to the strict criteria, not all traders who apply get through the evaluation process. If a trader fails to pass all these checks then they will not be endorsed.